Privacy Policy for Platform Pro X
This policy explains how Platform Pro X collects, uses, shares, and protects your information when you use our app, website, and related services.
Last Updated: August 10, 2026
At Platform Pro X we are committed to protecting and respecting your privacy. This Privacy Policy ("Policy") applies to the Platform Pro X application, website, and related services (collectively, the "Service" or "Platform"). It describes how we collect, use, share, and store your information, and the rights and choices available to you. This Policy should be read together with our Terms of Service. By using Platform Pro X, you acknowledge that you have read and understood this Policy.
1.What Information We Collect
We collect three broad categories of information: information you provide to us, information we collect automatically when you use the Service, and information we receive from other sources.
A. Information You Provide
- Account and profile information: the username, password, date of birth, email address and/or telephone number, profile photo, and biography you provide when you register or update your profile.
- User Content and its metadata: the photos, short-form videos, audio, comments, live streams, head-to-head battles, hashtags, and captions you create, upload, or broadcast, together with metadata such as when and by whom the content was created and how it was configured.
- Messages: content you send, receive, or interact with through direct messages, live stream chat, and battle chat, including the date and time of those messages and their participants. We may scan messages to enforce our Terms and Community Guidelines.
- Purchase information: when you buy virtual Coins or send digital gifts, we and our payment providers collect payment card or account information, billing and shipping address, and transaction records. Creator payouts may require additional tax and banking information.
- Proof of identity or age: information you submit to verify your identity or age, to unlock creator features, to appeal a moderation decision, or to request payouts, which may include a government identification document.
- Reports, surveys, and support requests: the information you provide when you report content or an account, participate in a survey, promotion, or research study, or contact our support team.
- Contacts (optional): if you choose to sync your phone or social media contacts, we collect those contacts to help you find people you know on the Platform. You can disable this at any time in your settings.
B. Information We Collect Automatically
- Usage information: how you engage with the Platform — the content you view, the length of time you spend on it, likes, follows, comments, gifts sent and received, search history, live streams and battles joined, and the settings you choose.
- Inferred information: interests, preferences, and inferred characteristics (such as approximate age range and gender) that we derive from your activity in order to recommend content, creators, and advertising.
- Device and network information: device model, operating system, screen resolution, keyboard and system language, IP address, mobile carrier, time zone, network type, app version, and device identifiers.
- Approximate location: we derive an approximate location from your IP address and SIM card information. Precise GPS location is collected only where you explicitly grant permission, and can be revoked in your device settings.
- Image and audio information: as part of processing your content we may collect information about the objects and scenery that appear in an image, the existence and approximate location within an image of face and body features, and the text of the words spoken in your content — used to enable effects, captions, moderation, search, and recommendations.
- Cookies and similar technologies: we and our partners use cookies, pixels, and SDKs to operate the Service, authenticate you, remember your preferences, measure performance, and deliver and measure advertising.
C. Information From Other Sources
- Third-party sign-in and linked services: if you register or log in using a third-party account, or link a social network, we receive the information that service shares with us, such as your username, profile picture, and email address.
- Advertisers, partners, and measurement providers: information about your activities and interests off-Platform, used to help us understand campaign performance and show more relevant ads.
- Other users and public sources: information other users provide about you — for example when they upload contacts, mention you, send you a gift, or file a report — and information that is publicly available.
2.How We Use Your Information
We use the information we collect for the following purposes:
- To provide, operate, personalize, and improve the Platform and its features.
- To recommend content, creators, live streams, and head-to-head battles you may be interested in, and to rank and organize your feed.
- To create and maintain your account, authenticate you, and communicate with you about your account, including service and security notifications.
- To process purchases of virtual Coins and gifts, calculate creator payouts, and comply with tax, banking, and financial recordkeeping obligations.
- To keep the Platform safe: detect and prevent spam, fraud, abuse, impersonation, bot activity, and violations of our Terms and Community Guidelines, and to moderate live streams and battles in real time.
- To provide, personalize, and measure advertising and promotional campaigns, subject to the choices described in Section 4.
- To carry out analytics, research, and product development, and to train and improve our moderation, recommendation, and effects technologies.
- To comply with applicable law and to establish, exercise, or defend legal claims, including responding to copyright notices under our DMCA policy.
3.How We Share Your Information
We do not sell your personal information for money. We share information in the following circumstances:
- With other users and the public: your username, profile photo, biography, and the content you post are visible to others according to your privacy settings. Content posted to a public account, and activity in public live streams and battles — including gifts you send — may be viewed, shared, and downloaded by anyone.
- Service providers: vendors who perform services on our behalf, such as cloud hosting, content delivery, payment processing, customer support, analytics, and content moderation. They may only process your information under our instructions.
- Advertising and measurement partners: partners who help us deliver and measure advertising. Where required by law, we obtain your consent before sharing information for personalized advertising.
- Within our corporate group: affiliates and subsidiaries that support the operation of the Platform, subject to this Policy.
- Law enforcement and legal requirements: when we believe in good faith that disclosure is reasonably necessary to comply with a legal obligation or valid legal process, to enforce our Terms, or to protect the rights, property, or safety of our users, the public, or Platform Pro X.
- Corporate transactions: in connection with a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, information may be transferred as part of that transaction.
4.Your Rights and Choices
Depending on where you live, you may have the right to access, correct, download, restrict, object to the processing of, or delete your personal information, and to withdraw consent where processing is based on consent. You will not be discriminated against for exercising these rights.
- Access and download: you can request a copy of your data from the app settings menu.
- Correct or update: you can edit your profile information at any time in your account settings.
- Delete: you can delete individual posts or your entire account from the app settings menu. Upon deletion, your profile and posts are removed from public view, subject to the retention rules in Section 5.
- Personalization and ads: you can limit personalized advertising and adjust content preferences in your settings, and reset or limit ad identifiers in your device settings.
- Permissions: you can grant or revoke access to your camera, microphone, photo library, precise location, and contacts in your device settings at any time.
- Communications: you can manage push notifications in your settings and unsubscribe from marketing emails using the link in each message.
To exercise any of these rights, use the tools in the app or contact us at legal@platformprox.com or support@platformprox.com. We may need to verify your identity before responding, and we will respond within the time frame required by applicable law.
5.Data Security and Retention
- 1Security: we maintain technical, administrative, and physical safeguards designed to protect your information against unauthorized access, loss, misuse, or alteration. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. Protect your account by keeping your credentials confidential and notifying us immediately of any suspected unauthorized access.
- 2Retention: we retain your information for as long as necessary to provide the Service and for the purposes described in this Policy. Retention periods vary based on the type of information, the purpose for which it is used, and our legal obligations — for example, transaction and payout records are retained for the period required by tax and financial regulations, and records related to safety enforcement may be retained to prevent repeat violations. When information is no longer needed, we delete or anonymize it.
6.Storage and International Transfers
Your information may be stored on servers, and processed by our affiliates and service providers, in countries other than the one where you live. Data protection laws in those countries may differ from those in your jurisdiction. Where we transfer personal information internationally, we rely on appropriate legal transfer mechanisms — such as standard contractual clauses or an adequacy decision — and apply safeguards designed to keep your information protected in line with this Policy.
7.Information for Younger Users
Platform Pro X is not directed at children under 13 (or the minimum age required in your jurisdiction), and we do not knowingly collect personal information from them. Users between 13 and 18 years old (or the age of majority in their jurisdiction) may use the Service only with the consent and supervision of a parent or legal guardian, and may have a more limited experience: certain features — including purchasing virtual Coins, sending or receiving gifts, hosting live streams, and direct messaging — may be restricted or unavailable.
8.Third-Party Services and Links
The Platform may contain links to third-party websites, applications, and advertisements, and may let you link your account to third-party services. Those services are governed by their own privacy policies, not this one. Platform Pro X is not responsible for the privacy practices or content of third parties, and we encourage you to review their policies before sharing information with them.
9.Privacy Policy Updates
We may update this Policy from time to time. When we make changes, we will update the "Last Updated" date at the top of this document and, where the changes are material, notify you through in-app notifications or email before they take effect. Your continued use of Platform Pro X after an update constitutes acceptance of the revised Policy.
10.Contact Us
If you have questions, complaints, or requests regarding this Privacy Policy or how we handle your information, please contact us at:
- Privacy and legal inquiries: legal@platformprox.com
- General support: support@platformprox.com
- Copyright and DMCA notices: copyright@platformprox.com (subject line: DMCA Takedown Request)